An organization’s effectiveness is a reflection of it’s culture. This blog series will explore the 12 areas of cultural assessment that Goodnight Consulting has developed to evaluate an organization’s culture. To watch the overview video, go here.
“I hire people brighter than me and I get out of their way.” -Lee Iacocca
Are there clear standards for recruiting the best new hires?
Is there a retention program?
Are top performers identified from performance reviews and targeted for advancement or retention?
“A Rising Tide Lifts All Boats.”
An international client of ours is building a new power plant in a country with an indigenous population that lacks all the skill sets required to successfully operate their plant. This client is working hard to recruit people from different countries who can provide the skills and experience they need. This client has ambitious standards, and they adhere to those standards with each new person they hire. Taking the time to develop standards helps you avoid costly turnover challenges down the road, like replacing people that you should never have hired in the first place.
This same client has also set themselves up for success long after the hiring process is complete. They have established a robust performance review process to ensure they identify and work to retain top performers. Our client recognizes that if someone is truly an “all-star” they will be in demand and recruiters will find them. Being positioned to retain these all-star employees requires planning and forethought. When we see sites struggling to attract or retain top talent, it is a significant indicator of cultural challenges.
Ways to Recruit & Retain the Best Talent
Develop and utilize recruiting standards for new hires.
Welcome new employees to the organization with established on-boarding programs.
Identify and target top performers for retention.
Goodnight Consulting maintains a confidential, proprietary database of cultural assessments, which we use to develop benchmarks for our clients. Our evaluations are based on decades of experience in the utility industry. If you find that your organization is weak in one of our 12 areas, please contact us to learn how we can help you improve.
12 Areas of Culture
Goodnight Consulting has identified 12 areas of culture that help define a successful organization. You can read about the other areas of culture here.